FAQ & Key Info for Norris lake

Call / Text (During Office Hours): 678-413-3377
Email: manager@norrislakega.org

NLCBC Clubhouse & Office: 8320 Norris Lake Road, Snellville, GA 30039

Office Hours at Clubhouse: **Check weekly announcement emails for office hour changes or closures due to rentals, events, meetings, or emergencies.

• Monday: 12:00 pm – 5:00 pm
• Tuesday: 12:00 pm – 5:00 pm
• Wednesday: CLOSED
• Thursday: 3:00 pm – 8:00 pm
• Friday: 12:00 pm – 5:00 pm
• Saturday: 12:00 pm – 5:00 pm
• Sunday: CLOSED

NLCBC Website: www.norrislakega.org

Cards are issued only to:

1. Property Owners listed on the deed (priority; receive 1–2 free cards per property purchase)
2. Tenants with a lease of 6 months or more
   1. Property owners do not retain Membership privileges for an address that is actively leased to a tenant
3. Relatives or roommates approved by the deeded owner in writing

Requirements:

• Must be a resident at the Membership Household in good standing
• Must be 17 years or older
• Children 15 and under must be accompanied by an adult cardholding Member in good standing
• Age 16 may use a parent’s card with their approval in writing
• Vacant lot deeded owners have Membership benefits but cannot pass Membership to another not listed on the deed

Membership Card Details:

• New Membership Cards for property owners are free immediately after purchasing their property (up to 1 per deeded owner - limit 2 total)
• Replacement or additional cards for all rMembers are $20 each
• Staff may ask for Membership Cards & IDs at amenities at any time and verify the month’s delinquency list to ensure only Members in good standing and their guests are using amenities

Guest Policy:

• Each Membership Cardholder may bring up to 4 guests per day with a maximum of 8 guests per Membership Household per day
• Guests must follow all Rules & Regulations

Monthly Codes & Wi-Fi:

• Codes for amenity gates, parking lot gates, and the community boat ramp (at Matheny Park) are updated monthly after the 7th
• Property Owners can access codes & Wi-Fi for the Clubhouse & Pool under “Residents” → “Gate Codes & Wi-Fi” at www.norrislakega.org
• Tenants must request codes from their landlord or the Manager via call, text, email, website message, or in-person
• Access requires the property account to be in good standing

• Monthly Assessment: $75/month
• Due Date: 1st of the month; late after the 5th
• Late Fee: 10% applied on the 7th

Payment Options:

• Owner’s Portal: Log in via www.norrislakega.org → “Residents” → “Owner’s Portal”, or directly at https://nlcbc.managebuilding.com/Resident/portal/
  • Check assessment account balance
  • Make payments or set up autopay
  • Review documents & previous announcements
• Mail: NLCBC Clubhouse, 8320 Norris Lake Road, Snellville, GA 30039
• In-Person and Drop-Off: Clubhouse office has a secure drop-box

Delinquency:

• Access to amenities will be suspended unless on approved payment plan
• Balances over $2,000 may result in a lien placed on the property

Pool Hours & Pool Groups:

• Season: Memorial Day Weekend – Weekend after Labor Day
• Daily Pool Hours: 12:00 pm – 8:00 pm (CLOSED Wednesdays)
• Lap Swim Group: Mon, Tue, Fri – 8:00 am – 9:00 am
• Water Aerobics Group: Mon, Tue, Thu, Fri – 10:00 am – 11:00 am

Safety & Rules:

• All swimmers use the pool and lake at their own risk
• Posted Rules & Regulations and pool rules must be followed at all times
• No lifeguards are on duty - several signs posted

Lake & Fishing:

• Size: 106.7 acres | Avg Depth ~4 ft | Max Depth ~12 ft | Watershed: 9,070 acres
• Fish Stock: Hybrid Largemouth Bass (catch-and-release), Bluegill, Redear Sunfish, Bullhead, Redbreast, Gizzard Shad, White Bass, Channel Catfish, Black Crappie, Crawfish
• Hybrid Largemouth Bass must be released; all other species may be kept

• Main Beach: Play equipment, volleyball net, picnic tables, boat slips/docks
• Matheny Park: Play equipment, picnic tables, pier, community boat ramp
• Sunset Beach: Play equipment, picnic tables
• The Peninsula: Community garden, pavilion, children’s playground
• 2 Tennis Courts
• Junior-Olympic-Sized Pool: Open seasonally
• Community Events: Both Association-hosted and Club-hosted 
• Clubhouse Rentals: See www.norrislakega.org → “Reservations/Rentals”
• Vendor Lot Rentals: See www.norrislakega.org → “Reservations/Rentals”

Standard Rules to Remember:

**For full Rules and Regulations, visit www.norrislakega.org → “About” → ”Association Rules & Regs”

• The Peninsula is the only amenity allowing dogs
  • Dogs must be voice-trained, well behaved, and cleaned up after
  • Service animals are allowed at other amenities after service animal documentation is sent to Management to keep on file
• No glass at any outdoor amenity (beaches, parks, pool, etc.)
• Fishing: Only rod-and-reel; no snagging, nets, trotlines, or jug lines
• Outdoor areas remain public to Members in good standing
• Do not feed the geese or other wild animals
• Always shut and lock the gates (ensure code isn’t left in the padlock)

• Where to Book: www.norrislakega.org → “Reservations/Rentals”
• Eligibility: Only Verified Members in good standing, 21+ years old
• Booking Window: Up to 90 days in advance, no less than 5 days before the event
• Cost: $200 rental fee + $200 refundable deposit (Clubhouse-specific); $150 refundable deposit for other amenities (no fee or exclusive rights)
• Insurance: Special Event Liability insurance required (COI must be submitted at least 48 hours before Clubhouse rental)
• Outdoor areas remain public to Members; only Clubhouse interior is reserved (Clubhouse-specific)
• Reserving outdoor amenities does not come with exclusive usage rights, but rather is required for you to bring more than your allowed guest limit
• Cleaning must follow the checklist included in the rental agreements

Emergencies: 911
Gwinnett Non-Emergency: 770-513-5700
DeKalb Non-Emergency: 404-294-2911
Gwinnett Animal Control: 770-339-3200
DeKalb Animal Control: 404-294-2996
Gwinnett County Code Enforcement:
https://www.gwinnettcounty.com/departments/planningdevelopment/services/codeenforcement

DeKalb County Code Enforcement:
https://www.dekalbcountyga.gov/code-compliance/code-enforcement-report-violation

• NLCBC does not have the authority to maintain or regulate resident-owned or county-owned property
• Issues such as overgrown lawns, trash accumulation, or illegal burning must be reported directly to county Code Enforcement or police

Your $75/month assessment supports:

• Maintenance & dredging of Norris Lake
• Maintenance of Norris Lake’s dam
• Pool operations & maintenance
• Matheny Park (with boat ramp & pier)
• The Peninsula (with garden & playground)
• 2 Tennis Courts, Sunset Beach, Main Beach (with boat slips)
• Landscaping & grounds maintenance on Association property
• Utilities & insurance for Association properties
• Community patrol officers & Flock cameras (police-only usage)
• Fish stock in the lake
• Administrative & legal expenses
• Community events (Community clubs also host self-funded events)
• Long-term reserve funds for repairs, maintenance, & capital improvements